Terms & Conditions

1. Agreement to these terms

By creating or using an account on CPM MarketPlace, you confirm that you have read, understood, and accepted these Terms & Conditions and our applicable policies. These terms may be updated when our services or legal obligations change.

2. Marketplace role and transactions

CPM MarketPlace provides technology and marketplace services that help customers discover products and sellers offer them. Unless expressly stated otherwise, the sale contract is between the customer and the seller. Sellers are responsible for product descriptions, availability, lawful sales, packaging, dispatch, delivery coordination, returns, refunds, and after-sales support. CPM MarketPlace is not the seller of listed goods and is not responsible for a seller's acts, omissions, product quality, delivery delay, loss, or failure to complete a sale, subject to rights that cannot legally be excluded.

3. Accounts and security

You must provide accurate information, keep your login details confidential, and promptly report unauthorized access. We use reasonable technical and organizational safeguards to protect account information and passwords. Passwords are stored in protected, one-way form and are not available for staff to read. No online service can guarantee absolute security, so you should use a unique password and never share it.

4. Privacy and communications

We collect and use account, order, seller, and support information to operate the marketplace, process transactions, prevent fraud, provide service updates, and meet legal obligations. We do not sell passwords. Personal information is shared only with service providers, transaction partners, authorities, or other parties where necessary to provide the service, protect users, resolve disputes, or comply with law, and only as permitted by applicable privacy requirements. See our privacy notices and contact support for data requests.

5. Customer responsibilities

Customers must provide accurate delivery details, use payment methods lawfully, avoid abuse or fraudulent claims, and use the marketplace only for lawful personal or business purposes. Product availability, pricing, dispatch, delivery, returns, and refunds may depend on the relevant seller's policy and applicable law.

6. Prohibited use and enforcement

We may limit access or close an account for fraud, abuse, unlawful activity, security threats, repeated policy violations, or conduct that harms users or the marketplace. We may also remove content or listings that breach these terms.

7. Disputes and support

We encourage users to contact support first so we can investigate marketplace issues. Nothing in these terms removes mandatory consumer, privacy, or other rights available under applicable law. Any governing-law or dispute process will be applied only to the extent permitted by the laws applicable to you.

8. Contact

For questions, privacy requests, or complaints, contact cpmmarketplace@gmail.com. Please include your account email and relevant order or seller details.